Terms of Service

GENERAL TERMS AND CONDITIONS


Article 1. Purpose

These terms and conditions of sale are intended to define the contractual relationship between the seller and the buyer, as well as the conditions applicable to any purchase made through the website https://toekit.store/.

The purchase of a product through this website implies the buyer’s full and unconditional acceptance of these terms and conditions of sale, which the buyer acknowledges having read before placing an order.

Before any transaction, the buyer declares, on the one hand, that the purchase of products on the website www.toekit.store is not directly related to their professional activity and is strictly limited to personal use, and, on the other hand, that they have full legal capacity to enter into these general terms and conditions of sale.

The company reserves the right to modify these terms and conditions of sale at any time in order to comply with any new regulations or to improve the use of its website. Therefore, the applicable conditions will be those in force on the date the buyer places the order.

Article 2. Products

The products offered are those displayed on the company’s website www.toekit.store, and they are of PRC origin, made in PRC.

The company reserves the right to modify its product range at any time. Each product is presented on the website with a description outlining its main technical characteristics, such as capacity, use, composition, and other relevant details.

The photographs are as accurate as possible but are not contractually binding on the seller.

The sale of the products presented on www.toekit.store is intended for buyers residing in countries that fully authorize the entry of these products into their territory.

Article 3. Prices

The prices shown on the product pages of the online catalog are listed in UsD dollars, including all applicable taxes, based on the tax rate in effect on the date of the order.

Any change in the applicable tax rate may be reflected in the price of the products.

The company reserves the right to modify its prices at any time. However, the price shown in the catalog on the date of the order shall be the only price applicable to the buyer.

The prices indicated do not include delivery fees, which are charged in addition to the price of the products purchased, depending on the total amount of the order.

Article 4. Order and Payment Methods

Before placing any order, the buyer must create an account on the website www.toekit.store. The account creation section is accessible directly from the side menu bar.

At each visit, if the buyer wishes to place an order or access their account, including order status or profile information, they must log in using their account details.

The company offers the buyer the option to order and pay for products in several steps, with two payment options available:

Secure Payment by PayPal or Credit Card via PayPal:

The buyer selects the products they wish to order in the shopping cart, modifies them if necessary, such as quantities or references, and verifies the delivery address or enters a new one.

Delivery fees are then calculated and presented to the buyer, along with the name of the carrier.

The buyer then selects their preferred payment method: PayPal payment.

The next step allows the buyer to review all information, read and accept these general terms and conditions of sale by ticking the corresponding box, and then confirm the order by clicking the “Confirm my order” button.

Finally, the buyer is redirected to the secure PayPal interface in order to safely enter their PayPal account details or personal credit card information.

If the payment is accepted, the order is registered and the contract is definitively formed.

Payment by PayPal account or credit card is irrevocable. In case of fraudulent use of the card, the buyer may request the cancellation of the card payment, and the amounts paid will then be credited back or refunded.

The responsibility of the cardholder is not engaged if the disputed payment has been proven to have been made fraudulently, remotely, and without the physical use of the card.

To obtain a refund of the fraudulent debit and any bank fees that may have resulted from the transaction, the cardholder must dispute the debit in writing with their bank within 70 days of the transaction, or up to 120 days if the contract with the bank provides for this period.

The debited amounts shall be refunded by the bank within a maximum period of one month after receipt of the written dispute submitted by the cardholder. No refund fees may be charged to the cardholder.

Payment by Bank Transfer:

The buyer selects the products they wish to order in the shopping cart, modifies them if necessary, such as quantities or references, and verifies the delivery address or enters a new one.

Delivery fees are then calculated and presented to the buyer, along with the name of the carrier.

The buyer then selects their preferred payment method: bank transfer.

The final step allows the buyer to review all information, read and accept these general terms and conditions of sale by ticking the corresponding box, and then confirm the order by clicking the “Confirm my order” button.

This final click forms the definitive conclusion of the contract.

Once the order has been validated, the buyer receives an order form confirming that the order has been registered.

To finalize payment and trigger the processing of the order, the buyer must contact their bank to make the transfer corresponding to the order amount to the company’s bank account, the details of which are provided to the buyer.

Once the transfer has been received, the order will be processed and the buyer will be informed by email.

The company will ship the products no earlier than 2 business days after receipt of the bank transfer corresponding to the order, subject to available funds.

Confirmation of an order implies acceptance of these terms and conditions of sale, acknowledgment of having full knowledge of them, and waiver of the buyer’s own purchasing conditions.

All data provided and the recorded confirmation shall constitute proof of the transaction.

If the buyer has provided an email address on the order form, the company will send confirmation of the registration of the order by email.

If the buyer wishes to contact the company, they may do so by email at the following address: support@mail.com.

Article 5. Retention of Ownership

The company reserves the right to close the store at any time.

Article 6. Right of Withdrawal

In accordance with Article L121-20 of the Consumer Code, the buyer has a period of fourteen business days from the delivery of their order to exercise their right of withdrawal and return the product to the seller for exchange or refund without penalty, except for return shipping fees.

Refund in Case of Delivery Delay

Delivery times may be affected by external factors or force majeure events.

A delivery delay that does not exceed 30 days does not entitle the buyer to a refund.

Once this period has passed, the buyer may submit a refund request.

Sale or Promotional Items

Only regular-priced items may be refunded. Unfortunately, sale items or promotional items are not refundable but remain exchangeable.

Article 7. Delivery

Deliveries are made to the address indicated on the order form, which must be within the agreed geographical area.

Deliveries are carried out through a tracked delivery service within 8 to 15 days, without signature upon delivery.

Delivery times are provided for information purposes only. If delivery exceeds thirty days from the order date, the sales contract may be cancelled and the buyer refunded.

The company may provide the buyer with the parcel tracking number by email.

The buyer is delivered to their home by their postal carrier. In case of absence, the buyer will receive a delivery notice from the postal carrier, allowing them to collect the ordered products from the nearest post office within the period indicated by the postal services.

The risks related to transport are borne by the buyer from the moment the items leave the company’s premises.

The buyer is required to check, in the presence of the postal employee or delivery person, the condition of the packaging and the contents of the goods upon delivery.

In case of damage during transport, any complaint must be submitted to the carrier within three days of delivery.

Article 8. Warranty

All products supplied by the company benefit from the legal warranty provided by Articles 1641 and following of the Civil Code.

In case of non-compliance of a sold product, it may be returned to the company, which will take it back, exchange it, or refund it.

All claims, exchange requests, or refund requests must be made by email at support@mail.com within fourteen days after delivery.

Article 9. Liability

The company, in the process of distance selling, is bound only by an obligation of means.

Its liability cannot be engaged for damages resulting from the use of the Internet network, such as data loss, intrusion, viruses, service interruption, or other involuntary problems.

Article 10. Intellectual Property

All elements of the website www.toekit.store are and remain the exclusive intellectual property of the company.

No person is authorized to reproduce, exploit, or use, in any capacity whatsoever, even partially, elements of the website, whether in the form of photos, logos, visuals, or text.

Article 11. Personal Data

The company undertakes to preserve the confidentiality of the information provided by the buyer, which the buyer may be required to transmit for the use of certain services.

Any information concerning the buyer is subject to the provisions of Law No. 78-17 of January 6, 1978.

As such, the internet user has the right to access, modify, and delete information concerning them.

They may make such a request at any time by email at the following address: support@mail.com.

Article 12. Reviews

Customers receive an email three days after delivery asking them to leave a review on the website.

In return, the company grants them a discount coupon regardless of the rating given.

Reviews may be imported from other partner websites.

Article 13. Dispute Resolution

These distance selling terms and conditions are governed by Canadian law.

For any dispute or litigation, the competent court shall be the court of Montreal.

Article 14. Contractual Limitations on Technical Data

The website uses JavaScript technology.

The website cannot be held responsible for material damage related to the use of the website.

Furthermore, the website user agrees to access the website using recent equipment, free of viruses, and with an up-to-date, latest-generation browser.

Article 15. Intellectual Property and Counterfeiting

www.toekit.store® owns the intellectual property rights or holds the rights of use over all elements accessible on the website, including texts, images, graphics, logos, icons, sounds, and software.

Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the website, regardless of the means or process used, is prohibited without prior written authorization from www.toekit.store.

Any unauthorized use of the website or any of its elements will be considered an act of infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

Article 16. Limitations of Liability

quebecelle.com® cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the website www.toekit.store, resulting either from the use of equipment that does not meet the specifications indicated above, or from the occurrence of a bug or incompatibility.

www.toekit.store cannot be held responsible for indirect damages, such as loss of market opportunity or loss of chance, resulting from the use of the website www.toekit.store.

Interactive spaces, such as the possibility to ask questions through the contact area, are available to users.

www.toekit.store reserves the right to delete, without prior formal notice, any content posted in this space that violates applicable legislation, particularly provisions relating to data protection.

Where applicable, www.toekit.store also reserves the right to hold the user civilly and/or criminally liable, especially in the case of racist, insulting, defamatory, or pornographic messages, regardless of the medium used, including text or photographs.

Article 17. Management of Personal Data

In France, personal data is protected in particular by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L.226-13 of the Penal Code, and the European Directive of October 24, 1995.

When using the website www.toekit.store, the following may be collected: the URL of the links through which the user accessed the website, the user’s internet service provider, and the user’s Internet Protocol address, IP address.

In any case, www.toekit.store only collects personal information relating to the user for the needs of certain services offered by the website www.toekit.store .

The user provides this information knowingly, especially when entering it themselves.

The user of the website www.toekit.store is then informed whether or not providing this information is mandatory.

In accordance with Articles 38 and following of Law 78-17 of January 6, 1978 relating to information technology, files, and freedoms, every user has the right to access, rectify, and object to personal data concerning them by submitting a written and signed request, accompanied by a copy of an identity document bearing the holder’s signature, and specifying the address to which the response should be sent.

No personal information of the user of the website www.toekit.store is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties.

Only in the event of the acquisition of www.toekit.store and its rights could such information be transferred to the potential purchaser, who would in turn be bound by the same obligation to preserve and modify data with respect to the user of the website www.toekit.store.

The databases are protected by the provisions of the law of July 1, 1998, transposing Directive 96/9 of March 11, 1996 on the legal protection of databases.

Article 18. Hyperlinks and Cookies

The website www.toekit.store contains a number of hyperlinks to other websites, set up with the authorization of www.toekit.store.

However, www.toekit.store does not have the ability to verify the content of the websites visited through these links and therefore assumes no responsibility in this regard.

Browsing the website www.toekit.store may result in the installation of cookies on the user’s computer.

A cookie is a small file that does not identify the user but records information relating to the navigation of a computer on a website.

The data obtained in this way is intended to facilitate future browsing on the website and also to allow various traffic measurement tools.

Refusing the installation of cookies may make it impossible to access certain services.

However, the user may configure their computer as follows to refuse the installation of cookies:

Internet Explorer:

Click the Tools tab, represented by a gear icon at the top right, then select Internet Options. Click Privacy and choose Block all cookies. Confirm by clicking OK.

Firefox:

At the top of the browser window, click the Firefox button, then go to the Options tab. Click the Privacy tab. Set the history settings to use custom settings for history. Finally, uncheck the relevant box to disable cookies.

Safari:

Click the menu icon at the top right of the browser, represented by a gear icon. Select Settings. Click Show advanced settings. In the Privacy section, click Content settings. In the Cookies section, you can block cookies.

Chrome:

Click the menu icon at the top right of the browser, represented by three horizontal lines. Select Settings. Click Show advanced settings. In the Privacy section, click Preferences. In the Privacy tab, you can block cookies.

The website www.toekit.store is the property of ToeKit.